Sarah Binney

This entry is part 4 of 77 in the series

Sarah Binney  J. Polep Distribution ServicesSarah Binney

J. Polep Distribution Services
Assistant Director, Food Service

Years with company  24 years

Education degrees and professional/volunteer organizations: University of Syracuse Bantal Leadership International Inc.; Leadership Management Dynamics;  Servsafe Certification

Mentors and how have they assisted you in your career:

Jeff Polep:  Jeff has always been supportive in helping me with career advancement opportunities.  As Customer Service Rep., Food Service Administrative Rep. and as a Sales Rep., I was encouraged by Jeff to push myself to the next level.  I learned from him how to develop strong relationships with our customer base.  Jeff showed me the importance of getting to know our customers on a personal level.  He has always offered an “open door” policy.

Kenny Morse: Kenny inspired me to “think outside the box” in order to become a successful District Sales Manager.  His pragmatic approach to problem-solving and goal-setting resulted in continued sales growth for my district.  He also encouraged me to bring creative and innovative ideas to our customers so that they would see increased store sales and margins.

Adam Kramer: Adam has been in the Convenience Store business for 7 years and has learned all aspects of the Food Service Department in a short time.  He is a valuable partner as I learn this side of the business.  Adam’s likeability makes people very comfortable.  He continues to encourage me to establish strong relationships with our vendors.

What are you most proud of in your career achievements? Do you have a defining moment of your career to dateI take great pride in the relationships that I have developed with our customer base.  I have long standing, strong relationships that are based on mutual trust.  I have made it a point to personally meet each and every account in my territory.  I grew my District from 6 Sales Reps in 1998 to 11 Reps today with annual sales of over $140 million.

 Most challenging part of your job: The most challenging part of my job is finding balance.  Transitioning from District Sales Manager to Assistant Director, Food Service has been difficult but rewarding as I continue to uphold the highest standards of service and commitment to our customers. 

Advice for upcoming younger executives: The advice that I would like to share is that this is a “relationship” business that is built on trust.  Follow-through and commitment are the keys to success in the Convenience Store industry.  There are big opportunities out there for young executives who understand that hard work pays off.

Hobbies: Scuba Diving, Running