Sue Klug

This entry is part 34 of 77 in the series

Sue KlugSue Klug

Unified Grocers
Chief Marketing Officer

Years with company: One year

Education degrees and professional /volunteer organizations:

  • BS, University of Southern California, Food Industry Management
  • MBA, University of Southern California, Advertising and Promotion Management
  • WAFC (Western Association of Food Chains) Board Member and Vice President
  • IGA (Independent Grocers Association) Board Member
  • Network of Executive Women, Southern California, PR Committee Lead
  • Unified Grocers Women’s Network, Executive Sponsor
  • City of Hope, Food Industries Circle Advisor
  • Cystic Fibrosis Foundation, Orange County, Advisory Board Member

Mentors and how have they assisted you in your career: I have been blessed with several important mentors and sponsors …

  • Bill Davila:  taught to take calculated risks and ‘color outside the lines’
  • Larry Del Santo and Dick Goodspeed:  taught me how to strategically assemble talent and pull disparate individuals together as a single powerful team
  • Jeff Noddle:  taught me the importance of connecting to associates at all levels in the organization
  • Dan Granger:  taught me to have fun and be my authentic self
  • My Husband:  reminds me to always keep my sense of humor through thick and thin

What are you most proud of in your career achievements? Do you have a defining moment of your career to dateI am most proud of the associates that I have mentored and sponsored in my career.  Watching them take on new assignments and achieve their dreams provides tremendous satisfaction.

Most challenging part of your job: It can be challenging when team members stay rooted in the past and do not creatively tackle issues that impact the business today.  We have to resist the temptation to say “we tried that before” or “we can’t fix that.”  There are so many new tools and opportunities – we just need to keep pushing for solutions and have an open mind.

Advice for upcoming younger executives:

  • Find your passion and pursue it … that is where and when you will truly excel.
  • Don’t be afraid to take on risks and new assignments.  You need to demonstrate your ability to succeed across many different environments and situations.
  • Listen more, talk less.  Your customers and your associates are great resources.
  • Internal and external networks are incredibly important … take time to create relationships and stay connected.

Hobbies: I enjoy fundraising for the Cystic Fibrosis Foundation, snow skiing, travel, cycling and watching Trojan football.  Fight On!