Deborah LeBlanc

This entry is part 37 of 77 in the series

Deborah LeBlancDeborah LeBlanc

Imperial Distributors, Inc.
Customer Service Manager

Years with company   28 years

 Education degrees and professional/volunteer  organizations: I have attended numerous training and development programs and seminars focused on my personal and professional development.

Mentors and how have they assisted you in your career: It all starts with my family. I come from generations of hard working people, and they instilled that work ethic in me at a very young age.  Since I have been with Imperial for most of my professional career, and I’ve have been fortunate to work for and with many wonderful people in my time here.  I feel that I’ve been able to learn from each one of them which has helped shape me into the person that I am.  Without them I would not be here today.  They have all been great mentors.

What are you most proud of in your career achievements? Do you have a defining moment of your career to dateI learned very early that Imperial Distributors is very customer focused.  Many companies say that they are customer oriented, but Imperial lives and breathe that every day.  Therefore, I feel that I am proudest of the customer service team that I am privileged to lead.  I feel my current staff is the strongest and best team we’ve ever had at Imperial, and I am so very proud of them and the job they do.

Most challenging part of your job: The most challenging part of my job is managing all the many different facets and ever changing priorities that vie for my attention each day.  I try to be well organized which really helps me to prioritize tasks and make sure that all our customer’s needs are met each and every day.

Advice for upcoming younger executives: My best advice would be to work hard, be able to adapt to change, always be open to learn from others, have a passion for what you do, and be patient.  Success does not happen overnight nor should it.  If you continue to work hard each day, keep an open mind, and continuously work to improve your personal and professional skills, good things will come your way. 

Hobbies: Family, Golf, Tennis, spending time at the beach.