Gayle Alfreds

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Gayle-Alfreds imperial Distributors Inc.Gayle Alfreds

Imperial Distributors Inc.
Credit Manager at Imperial


Years with company:  13 years

Education degrees and professional/volunteer organizations:  I have attended the University of Hartford, Worcester State University, and the Worcester Art Museum.  I have earned certificates from Dun & Bradstreet, Dale Carnegie, and have attended various seminars and conferences for credit and collections through NACM (National Association of Credit Management). I was a board member for the Brain Injury Association of Massachusetts for many years and am a past president of the association.  I also ran a support group for them for many years.   I am a trustee of our church and am on the endowment committee.

Mentors and how have they assisted you in your career: I have been fortunate to have had many mentors throughout my years, both career wise and personal.  My first mentor in the credit field was the Credit Manager at Thom McAn Shoe Company in Worcester, Mass.  He took me under his wings and taught me all he knew.  He sent me to my first credit management meeting with NACM, which at the time, was mostly men.  I was one of the first women who attended these meetings in New England.  This group served as a mentor to me as well.  These men were old school collectors and were very helpful to me in learning the field.  At Imperial, our top management serves by example to be mentors to all of us that work here.

What are you most proud of in your career achievements? Do you have a defining moment of your career to date?  I am most proud of the relationships that I have built throughout the years with the customers, both internal and external.  The fact that our bad debt write offs have been minimal since I have been at Imperial is one of my measures of success.  Also, my mentoring of employees and seeing them grow in their careers has been very rewarding. 

Most challenging part of your job:  Collecting money while maintain good relationships.

Advice for upcoming younger executives:  Embrace learning, network with your peers – call people and talk to them, dress for success, and be professional.

Hobbies: I enjoy photography and painting with watercolors and pastels.  I also play the piano and organ, love gardening – indoors and out.