Tracy Anthony

This entry is part 2 of 69 in the series

Tracy Anthony, Clements MarketplaceTracy Anthony

Clements Marketplace
General Manager

Years with company: 30 years
Education degrees and professional/volunteer organizations:
Attended URI , Portsmouth Business Association, RI Food Dealer’s Association, RI Special Olympics, C&S Share Group FMI Member, NGA Member Portsmouth Art’s Guild

Mentors and how have they assisted you in your career:
My parents Don & Barbara Clements. My father taught me the operations of the market and my mother taught me the skill of keeping the store décor fresh with an independent flair along with how important human resources is in any organization. My father wanted me to learn all of the departments by working in them all. I found this to be invaluable. Over the years as I moved through positions his method was to teach me something and then when he felt I was ready he would hand the reins over and let me take on the responsibility. Again, something that aided me in gaining knowledge of the business. Along with operations training I learned early on the significance of being involved in the communities your business relies on. I have tried to continue this idea that being in business is not just about making money but more importantly about treating you staff well, giving your customers quality product at a competitive price while you are supporting the area where you do business through volunteering and giving back to that community. It is really all about people!

What are you most proud of in your career achievements? Do you have a defining moment of your career to date?
I take pride in the fact that my parents are able to enjoy their retirement and feel that the store they worked so hard to build and grow since 1980 is in good hands. I guess the point that I know they trust what I do and the decisions I make give me satisfaction and gratification. In terms of a defining moment I don’t think I could ever say I had one defining moment because I feel like our industry changes so often and we have to make big decisions frequently that define who we are over and over. If I had to choose one then it would be the day we moved from our small old First National location to our new larger location in 2000. At our grand opening all I could think about was how far we had come with some difficult years in the 80’s and I knew that I had a hand in helping to achieve this high point in the family business.

Most challenging part of your job:
As a single-store independent there are many challenges we are faced with on a daily basis but the most challenging would have to be staying competitive. We constantly look for creative ways to make our store a destination for our customers. They need to see value in their trip and we are faced with finding new ways to figure out how to do this and deliver on it. But challenge also brings resourcefulness and ingenuity which part of what makes my job exciting.

Advice for upcoming younger executives:
First piece of advice would be if you don’t love what you are doing then find something you do. If you do love it then learn as much as you can about every aspect by working in every area you can. This gives you a complete understanding of what it takes to operate a store to be successful. And never forget that our business is about people. We need them coming through the front door to shop and to stock shelves and service counters.

Reading, exercising, sports, golf.