Allison Bolch Moran

This entry is part 37 of 69 in the series

Alison Moran, RacetracAllison Bolch Moran

RaceTrac
Chief Executive Officer

Years with company: 18 years

Education degrees and professional/volunteer organizations:
I received a Bachelor of Arts in Psychology from Denison University. I serve on the NACS/Coca-Cola Retail Research Council, am a member of the Young President’s Organization (YPO) and am an Executive Committee member for the Family Business Network of YPO. I am a member of Atlanta Club of Rotary International and served on the Board of Trustees for Trinity School, in Atlanta, Ga., for nine years.

Mentors and how have they assisted you in your career:
I would consider my father to be the most influential individual of my professional career. My father, Carl Bolch, Jr., prepared me to run our family business. He taught me to realize there is always opportunity for improvement in ourselves, in our people and in our stores, and if you continue to develop these opportunities, then you will be a successful leader and maintain a successful business. My father is known as a humble man and he has taught me humility without even realizing it. He is humble in his successes and has never been afraid to make a mistake. He has taught me to “make failure my friend,” for he believes that from each failure is an opportunity to learn and improve. We all face bumps in the road, but it’s how you handle them that makes you who you are. His humility, determination and skill for realizing opportunities has imparted upon me to never be satisfied with the status quo – there will always be a better way.

What are you most proud of in your career achievements? Do you have a defining moment of your career to date?
I believe one of my most proud achievements was receiving Convenience Store News’ inaugural Convenience Store Retailer Innovator of the Year Award on behalf of RaceTrac. RaceTrac was selected because of our forward-thinking and foodservice driven new store design that we unveiled in January 2012.  The RT6K store type enabled us to be on the cutting edge of convenience store retailing. It was exciting to be a part of something from the “dream state” and watch it become a reality. Many people at RaceTrac touched this project and my family knows this award would not have been possible without the hard work and dedication from our team members. It’s a wonderful time to be a part of the RaceTrac family.

Most challenging part of your job:
While there are many challenging aspects of my new role as chief executive officer, the most significant challenge I find is stepping back from the things that I find personally compelling to work on and allowing my teams to take the ball and run with it. I have learned through the years that I am only as successful as the team I have working with me. I also know how important it is for people to be empowered to own their work. If I don’t step out of the way and allow them to experience “ownership” of a project/issue then they will be denied the opportunity to experience success, or failure, firsthand and continue to grow as a leader, themselves.

Advice for upcoming younger executives:
For upcoming executives, I would say don’t assume you know all the answers. Allow yourself to be open to the contributions others can offer you and, ultimately, you will end up with  a much better result than may ever be possible if you approach a problem with a single-minded solution. People will always be your greatest asset – value their contributions and always say thank you.

Hobbies:
I enjoy spending my free time with my husband, Crawford, my two teenage daughters, Jorie and Margaret, and our two dogs. By far my favorite thing to do for fun is paddle board. I love the peace and quiet that being on the water brings!