Michele Pelletier

This entry is part 43 of 69 in the series

Michele Pelletier, PFG NorthcenterMichele Pelletier

PERFORMANCE Foodservice – NorthCenter
Vice President Procurement & Marketing

Years with company:  14 years


Education degrees:

  • Bowdoin College, class of 1994
  • Thomas College, MST
  • Certified Public Accountant

Professional Organizations:
Augusta Country Club, Member of the Board and Treasurer

What are you most proud of in your career achievements?
I am most proud of being part of the PERFORMANCE Foodservice – NorthCenter team since 1989. I started as a high school student answering phones and doing other clerical tasks part time.  Working at NorthCenter through my college years, during summer breaks, I gained invaluable business experience.  After college, I took a short break to work in a public accounting firm.  It was challenging work, but for me, not rewarding.  I missed the NorthCenter culture and the fast-paced foodservice environment.

Do you have a defining moment of your career to date?
The most defining point in my career was returning to NorthCenter in 1999 as a special projects manager.  From the day the founder, H. Allen Ryan, hired me as a teenager looking for a summer job, to Dave Crowell hiring me in 1999 and promoting me to vice president of operations in 2004 and now working under Greg Piper as vice president of procurement and marketing, my mentors have reinforced a consistent theme:  customer service is what we will excel at and we will do it with a solid team of associates who care passionately about their fellow associates and customers.  I feel very fortunate to work with the best people in the industry.

With all of the advancements in technology, there are countless new ways we can improve our customer’s experience.  I have been involved with implementing on board truck computers and launching Ipads to our sales associates.

Most challenging point of my career:
The most challenging part of my job is to continue to try and harness technology to help us deliver more value to our customers and associates.  It is also the most rewarding.

Advice for upcoming younger executives:
My advice to younger executives is to not only expect change, but embrace it.  Surround yourself with talented people, more talented than yourself.  Work hard and love what you do.

My hobbies include golfing, skiing, boating and enjoying time with my family and friends.